Job Title : Account Manager Enterprise Sales

Category : Information and Technology

du United Arab Emirates-Dubai HQ

Posted Date : 03/02/2016

Job Description :

The purpose of this position is to understand the du enterprise customer, listen to the customers’ needs, offer end-to-end solutions as well as propose the right product/service mix with the right pricing relevant to the customer in order to increase or maintain the run-rate revenue and generate incremental revenue by actively cross and up-selling du solutions especially strategically important solutions, partnering with internal enterprise teams from Datamena & Broadcast, Managed Services and Solutions, Lead Management and others and fully support sales activities from partner teams.

The role holder is required to intercept, manage and resolve all client/account issues, complaints and proactively work with appropriate department/internal teams in order to quickly and ensure effective resolution of any/all issues. The role holder must maintain, progressively enhance and deliver a positive customer experience, thereby increasing customer and revenue retention.

The role holder is expected to add additional accounts to an individual portfolio and manage them effectively to deliver against set KPIs.
Qualifications

Minimum experience:

• Minimum 5 to 8 years of experience in IT & Telecom Services sales with at least 2 years of experience in selling products to a variety of industry sectors

Minimum education:

• Minimum Bachelor's degree in Sales/Marketing

Benefits Offered : As per UAE Law