Job Title : Retails Outlets Manager

Category : Administration/Secretarial/Advertising

Business Umbrella - Management Consulting, Recruitment & Advisory

Posted Date : 04/14/2022

Job Description :

The ideal candidate will be responsible for leading the Retail Outlets Department in generating sales for all product categories to ensure consistent and profitable growth in retail sales revenues through positive planning, deployment and management of sales personnel and operations.

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• Responsibilities
• Develop and ensure the implementation of Retail Outlet Department’s established policies and procedures and ensure their alignment to overall business objectives.
• Manage and control the Department’s activities and ensure that retail sales plans are being adhered to by the retail sales team in order to achieve the department’s objectives and the stated sales targets. 
• Monitor the Department’s operating results (i.e. sales numbers in terms of value and volume, new customers, etc.) and compare them to the department’s goals and objectives, in order to ensure sales plans are properly implemented. 
• Manage the development of retail sales forecast, sales targets and monthly/ annual sales plans taking into consideration market trends, economic conditions and competitive environment. 
• Review reports received from the concerned supervisors/ section Heads pertaining to any arising issues pertaining to sales, customer requirements, delivery of stock, inventory, etc. and take corrective actions, as required. 
• Review and approve the sales quotations developed, in order to be communicated to the customers. 
• Approve all retail sales driven promotions, events, campaigns according to the Department’s predefined budget. 
• Oversee the processing of customers’ orders and supervise the sales services in order to ensure customer satisfaction.
• Maintain awareness of market trends by understanding forthcoming customer initiatives, competitive products, legislation and brand awareness.
• Build external networks to understand market trends & competitor activity that will allow the company to maintain a competitive advantage in the market.
• Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.
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• Qualifications
• Bachelor Degree in Marketing, Business Administration or related field.
• Master’s Degree in Marketing, Business Administration or related field be an advantage.
• Minimum of 8 - 10 years of experience in the same or related field.
• Extensive knowledge of FMCG Markets, with focus on the retail sector.
• Managing People.
• Leadership Skills
• Planning & Organizing Skills.
• Communication Skills
• Accountability
• Problem Solving Ability
• Reliable and Dependable
• Initiative
• Proficiency in English and Arabic languages.

Benefits Offered : A per the UAE law