Job Title : Regional Education Manager Kérastase

Category : Beauty / Fitness / Fashion

L'Oréal

Posted Date : 04/27/2022

Job Description :

pastingRegional Education Manager Kérastase

General Description
In charge of the brand Education Strategy especially on Top Opportunities
Education Experts coaching incl. respect of brand DNA on the field
DUTIES AND RESPONSIBILITIES

Education Strategy
Defines brand annual education plan , in line with multibrand education strategy and brand annual plan, using all the education levers (in-salon training, seminars, Access, events…)
On top opportunities
On basics & catalogue
Defines country KPIs based on DMI guidelines (incl ROE) and tracks education performance
Defines training / seminar content based on DMI content and local needs
Receives and adapts/translates e ducation contents from DMI to execute them
Owns Brand’s Education budget and allocation of Education Experts
Fully participates in all brand projects to guarantee customer centricity (voice of the hairdresser) and technical expertise
Education Experts coaching:
Transmits education content to Education Experts
Coaches Education Experts and is in charge of their upskilling and ability to reflect brand DNA
Allocates Education Experts to seminars/ in-salon training based on annual education plan, in coordination with Commercial Directors
Key accounts &omni-channel:
Provides individual training concepts for national key account customers in GCC, in coordination with Multibrand Education managers
Ensure to develop customized training concepts to brand omni-channel distribution in the GCC and responsible for the training implementations to BA’s on regular basis through physical visits and travels
Team collaboration:
Participates in induction of new hires
Tribe
Shares experience and best practices with Tribe members (Multibrand Education Director and other Education Brand Managers)
Build, develop and manage your team, in line with L'Oréal simplicity values. Promoting a working environment of cooperation, entrepreneurship, engagement and enablement.
Integrates sustainability and business ethics in all decision making, and influences teams in that direction
Fully manage special brand educational programs and communities with customized trainings, digital acceleration, and local content creation.
KNOWLEDGE AND EXPERIENCE
Deep knowledge of the brand’s products and services and knows how to present and transmit them to brand customers
Expertise on Kérastase (Preferred): masters brand identity and knows value proposition
Have technical expertise or hairdresser experience (preferred)
Collaboration and team-work skills, to develop the best tailor-made education strategy and business development plan for the customer
SKILLS AND ABILITIES
Strong brand identity and value proposition knowledge
Fundamental knowledge of brand’s products and services
Ability to operationalize brand’s strategy on education , in line with multibrand education strategy
Strong customer service and communication skills
Digital savviness , ability to leverage e-learning to maximize education reach
Experience in team management and collaboration
Flexibility to travel within GCC and Levant countries when needed to provide customized trainings
LI_DUBAI

Benefits Offered : As per as the UAE law