Job Title : Learning Associate

Category : Administration/Secretarial/Advertising

Amazon

Posted Date : 04/27/2022

Job Description :

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The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.

Prerequisite
Willing to work flexible schedules / shifts
Act as a supervisor for Instructors and Peer Trainers with new hires
Deliver Instructor training, observation and coaching to the EU standard
Ensure training records are kept up to date through the console
Ensure EU training materials are kept and delivered against EU standard and provide a positive learning experience
Use and analyze data on a daily basis to improve NH learning experience
Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
All tests/ audits are completed and responses are tracked
Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
Work with operations on a skill matrix to highlight gaps for critical role training
Support operations with the delivery of critical role training
Improve processes from gathering feedback and analyzing data
Support the recruitment of Instructors and Peer Trainers
Attend meetings when required and provide information required
Work in partnership with the agency managers to improve new hire performance
Support EU level projects with feedback and improvements

Basic Qualifications
Able to work independently and autonomously
Interpersonal Skills and Composure (networking skills)
Well-honed communications skills, including presentation skills
Well-developed observational and analytical skills
Able to deliver feedback, coaching and deliver training
Effective time management and team work
Experience using all MS packages, such as Word, Excel, and Power Point
Problem Solving
Intermediate English (fluent English is a requirement in the UK)
Needs to speak and write the local language “correctly” as a requirement.
Sense of confidentiality
Instructor experience (internal candidates)
Process knowledge (internal candidates)
Eligibility Criteria
Must not having any live warnings or letters of concern
Must have at least 12 weeks’ tenure (in either temporary or permanent role combined)
If permanent and have not yet passed probation, your continued employment is subject to your passing of probation in the new site

Preferred Qualifications

Self-motivated
Manage multiple competing priorities
Demonstrates a methodical approach in tasks
A basic understanding of project management
Shows a drive for improvement of learning and design processes
Analytical skills
Trainer or Learning Assistant experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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Company - Q-Express Documents Transport

Benefits Offered : As per the UAE law