Job Title : Airport Rep Germany

Category : Travel, Tourism, Transportation

Desert Gate Tourism

Posted Date : 12/11/2018

Job Description :

• Checking and confirming with guests flights from the European, CIS markets & Local Markets. • Enter the transfer bookings of local market in system • Enter the airport service bookings of local market in system. • Encoding drivers program and transportation request for both arrival and departure on a daily basis • Sending request and follow up confirmation from all transport providers. • Coordinating with transportation companies regarding guest transportation, amendments & cancellations • Coordinating with Experience Advisor for guest requests. • Ensure adequate communication to Welcome Concierge regarding arrivals, amendments, cancellation, airport services & miscellaneous requests like assisting guests to special taxis • To monitor drivers program and sending / checking the transfer slip to hotel on daily basis. • Responding to CS emails regarding complaints pertaining to transportation. • Attending clients calls and other queries regarding arrival/departure, lost items and complaints • Prepare welcome packs / paging boards. • Checking for new or additional booking - arrival/ departure from reservation department. • Keep a track of supplies which are included in welcome packs. • Perform other duties within the department

Benefits Offered : monthly salary